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Amazon Connect offers Customer Support for Businesses with Cloud Computing
Amazon Web Services have announced today a new customer service known as Amazon Connect. The platform will allow businesses to provide call centers for their customers to interact with one-on-one. Customers engage with products and services on a wide range of different platforms. Amazon Web Services is using their cloud computing technology to enhance the user experience for customers that prefer to speak with customer service representatives over the phone. Amazon and Business Wire reported: "Amazon Connect is a radical shift in the contact center space - there is no complex hardware configuration and management - Amazon Connect makes
Microsoft, Oracle and Google Compete with Amazon Web Services for Cloud Computing Services
Four of the largest tech companies, Google, Microsoft, Oracle, and Amazon continue to expand their cloud computing services and products. The competition is so intense, Google has a calculator on their cloud service website to compare prices with Amazon Web Services. It is smart business, as well as giving AWS an indirect plug. I suggest a company develop a website, like Orbitz for cloud computing, that displays the different companies, services, products, and prices in an organizable fashion. The website RightScale, is currently doing something similar to this idea. RightScale has a breakdown of their top four companies including: AWS,
Develop Vocal Recognition Components with Alexa Skills Kit by Amazon Web Services
Amazon Web Services announced today space, training and opportunities that will be available for developers working with Alexa Skills. In the past, when developers used the AWS Free Trail platform to host and develop Alexa Skills, they would be charged for overage use. Now, AWS developers with a published Alexa skill can apply to receive a $100 AWS promotional credit. They will also have an option to receive an additional $100 per month in AWS promotional credits if they incur AWS usage charges for their component. This will help developers to build and host most of the Alexa skills. The company and Business Wire shared
Live Nation Entertainment Goes to Amazon Web Services for Cloud Infrastructure & Data Management
Amazon Web Services and Live Nation Entertainment announced today that the online ticket and entertainment company will be using AWS for cloud computing starting in 2017. AWS and BusinessWire reported: "We have been working closely with the AWS team, and we are impressed with the superior security, performance, and reliability of their products. We look forward to the positive impact that going all-in on the AWS Cloud will have on our IT infrastructure across our key business divisions." - DAVID HUCKABAY, CIO, LIVE NATION Amazon have noted that the Ticketmaster websites will be migrated to a series of AWS servers including: AWS
AWS re:Invent 2016 Showcases the Future of Cloud Computing in Las Vegas
Amazon Web Services re:Invent 2016 took place from November 28 - December 2 throughout downtown Las Vegas. This year the event celebrated their firth year as an interactive conference. 50,000 people joined the live stream from re:Invent 2016. Close to a hundred thousand people will engage with re:Invent in 2016. This trend will continue with more people looking to build skills in the technology industry. We have covered AWS re:Invent for a second year now off-site. I see our company covering more tech conferences in the upcoming future onsite. With the online information available, I have been able to
Amazon Web Services have announced today a new customer service known
Four of the largest tech companies, Google, Microsoft, Oracle, and Amazon continue
Amazon Web Services announced today space, training and opportunities that will
Amazon Web Services and Live Nation Entertainment announced today that the
Amazon Web Services re:Invent 2016 took place from November 28 -